Team - Bilbao Fine Arts Museum

Organisational Structure

Director’s Office

The Director is responsible for the normal management of the Foundation, notably and among other roles, as direct and senior head of personnel and as responsible for the annual action plan and budget, undertaking the management, study and implementation of initiatives which are aimed at ensuring a normal and effective use of the Foundation with regard to its financial aspects.


Its objective is the coordination of the economic-financial and administrative areas, human resources and general services of the museum as well as the development of business through commercial services and the sponsorship program.


Activities Area

It deals with the management and organization of the work of the following departments:


This department fulfils the audiovisual requirements of the Museum’s activities, including: film showings, press conferences, lectures and events. It also produces photographs and videos for archive and/or dissemination in the press, the web and social media.


This department implements educational activities and programmes which have the principal aim of promoting knowledge and dissemination of the Museum’s permanent collection and of the temporary exhibitions among the widest possible public.


It is in charge of assembling, delimiting and managing the museum’s art holdings, as well as the document and photograph archive, recording and inventorying the works in the collection and keeping track of their movements.

It manages the museum’s temporary exhibition programme: defining these exhibitions; reaching partnership agreements; coordinating loans, insurance and transports; coordinating curators; managing documentation; economic management; and overseeing the technical coordination of the set-up.


This department is responsible for the design, editing and printing of all the publications produced by the Foundation. It also manages the digital bookshop on

Conservation and Research Area

It deals with the management and organization of the work of the following departments:


It is in charge of generating the most and most up-to-date historical, technical and documentary knowledge of the museum’s collections and helping in the material conservation and restoration programmes of works from the artistic heritage, as well as fostering the dissemination of knowledge of the collection through an exhibition, academic, education and dissemination plan at all levels, for both the public at large and the scholarly community.

Archive and Documentation

It is in charge of collecting, conserving, classifying and disseminating the documentation generated by the institution by safeguarding, administering and designing the museum’s documentation process, particularly concerning two unique aspects of it: the art collection and its archive.


This department manages and makes available the Museum’s bibliographic holdings to the general public and researchers. It manages the ARTEDER Basque Art Database, an in-house project associated with the Museum’s general mission of encouraging research into Basque art and its dissemination.


The aim of this department is the conservation and, if required, the restoration of the works of art in the collection and of any cultural item housed at the Museum. This department also collaborates on the study of works of art and their dissemination to the general public and academic community.

Administration and Finance Section

The financial department manages the Museum’s economic resources, pursuing the aim of financial stability and budgetary balance through the control of incoming funds and the optimisation of the necessary costs for correct functioning. It ensures the fulfilment of accounting, fiscal and legal obligations within the required time-frames, in addition to implementing procedures for the management of the financial administration of budgetary procedures, accounting and administration of funds. It also manages the financial aspects of the Museum’s shop.


The aim of the shop is to contribute to the Museum’s self-financing through the sale of specialist art books, publications produced by the Museum and merchandising relating to the permanent collection and temporary exhibitions.

Communication Section

The Communication Section’s mission is to transmit the importance of the Museum and its activities through the formulation and ongoing management of the Communication Plan. Within its Marketing Plan this section also devises attraction, attention and fidelity strategies aimed at different sectors of the public and agents, in addition to the events programme. Finally, it manages the Publications Department.

This comprises the following areas and departments:


The primary responsibilities of this department are those of preparing and facilitating to the media all information relating to the Museum and its activities, and of compiling information published on the Museum. It is responsible for organising press conferences, preparing press releases and dossiers and dealing with journalists. Online communication (website, newsletters, social networks) is part of its normal activity.


This department is responsible for planning and implementing the marketing plan, managing the Corporate Members programme and visitor attention, and devising strategies to attract visitors, as well as attracting and organising events. Its principal missions are those of attracting visitors and ensuring visitor and user satisfaction, in addition to establishing long-term relationships with entities and bodies that may have the potential to increase visitor numbers.

General Services and Human Resources Section

The aim of this department is the management and development of human resources, both internal and external. Prevention of accidents in the workplace, work experience programmes and grants. It also manages the Foundation’s general services such as its internal ones, maintenance, lighting, systems and security.

Lighting and Systems

This department is responsible for the preventative and corrective maintenance of the Museum’s air-conditioning and lighting systems, ensuring the correct lighting of the permanent collection and of all the temporary exhibitions.


This department of the Museum principally has a principally preventative function. It is responsible for the external security systems and room guards, as well as the maintenance of all the building’s security systems and fire-extinction systems.

Internal Services

This department focuses on the preventative and corrective maintenance of the building, the installation and taking-down of exhibitions and, in general, all the necessary internal services. It is also responsible for the maintenance of the computer system, aiming to ensure an optimum functioning of the Museum’s website and its reliability, functionality and user privacy. It coordinates and controls the cleaning services, switchboard and reception.

Director’s Office and Heads of Departments

Director’s Office

Miguel ZugazaC.V.



Leire Jaureguibeitia



Activities Area


Silvia García



Nerea Sagredo

Head of Publications


M.ª Victoria Antoñanzas

Head of Education

Conservation and Research Area


Javier Novo



Miriam Alzuri Milanés

Curator of Modern and Contemporary Art


Jose Luís Merino

Curator of Ancient Art


Begoña González

Head of the Library


Mª José Ruiz-Ozaíta

Head of Restoration


Mikel Urizar

Head of Archive and Documentation Area

Administration and Finance Section


M.ª Mar Rosales

Deputy Director of Administration and Finance


Onintza Lobo

Shop Manager

Administration and Finance Section


Marta García

Deputy Director of Communication


Teresa Icaza

Coordination, Marketing

General Services and Human Resources Section


José M.ª de Vega

Deputy Director of General Services and Human Resources


Eneko Rekalde

Head of Lighting and Systems


Bruno Itxaso

Head of Security


Alberto González

Head of Internal Services